Agency Management Solutions ("AMS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://directcarrieraccess.com or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

Name, email address, and phone number
Business name and agency information
Mailing address and business location
Information provided when applying to join our network
Communications you send to us

Automatically Collected Information

Browser type and version
Operating system
IP address and general location
Pages visited and time spent on our website
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To process your application to join our agency network
To provide carrier access and related services
To communicate with you about your partnership and services
To send you relevant industry information and resources
To respond to your inquiries and support requests
To improve our website and services
To comply with legal obligations
To protect against fraudulent or unauthorized activity

Disclosure of Your Information

We may share your information in the following circumstances:

Insurance Carriers: To facilitate carrier appointments and access as part of our network services
Service Providers: With third parties who perform services on our behalf (e.g., email services, hosting providers)
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us explicit permission

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure transmission using SSL/TLS encryption
Access controls limiting who can view your information
Regular security assessments and updates
Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Agency Management Solutions

Email: contact@agema-solutions.com

Phone: 877.227.5200

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

Insurance Industry Compliance

As an insurance agency network, we comply with the Gramm-Leach-Bliley Act (GLBA) and applicable state insurance regulations regarding the protection of nonpublic personal information. We maintain appropriate safeguards to protect the security and confidentiality of customer records and information.